PAYMENT & REFUND POLICY:
Payment for all classes and events (offered through our web site) must be made in full at the time of registration. Please contact us as soon as possible if you need reschedule or cancel a class or event. A full refund will be given up to two weeks prior to the start date of the class.
Many of our classes are offered through local parks and recreation centers. Please read the policies of the center in which you are enrolling for their specific payment, refund, and related policies.
CANCELLATIONS & MAKE UP CLASSES:
Each class and event offered must meet a minimum number of students to run based on a variety of factors including the host location, age of students, number of teachers, and type of class or event. GO STEAM! (or the host parks and recreation center) reserves the right to cancel any program due to insufficient enrollment and provide a full refund to each student registered.
Classes may be cancelled due to inclement weather. We will make our best effort to contact parents via the telephone number and email provided to let you know if/when class is cancelled. If you are unsure of the status of a class, please contact the host location.
To be included on a waiting list for a program listed as full please send an email to firstname.lastname@example.org with the program location and program name in the subject line. In the body of the email let us know the program name, date and location as well as the best way to contact you if space becomes available. Occasionally if we have multiple requests for a particular class or location we will be able to open another class. We will only contact you if space becomes available or another class is opened.
HEALTH & BEHAVIOR CONCERNS:
We do not exclude children based on health or behavioral conditions. However, if your child has a condition for which we should be aware, please contact us prior to the start of the program to discuss it in detail. Our staff is unable to administer medications to children. We ask you to please plan accordingly and contact us with any questions/concerns.
We do not share any personal information, including email addresses, with third parties interested in contacting you or collecting information about you. In addition, we DO NOT sell, give or trade personal information we collect from online or telephone registrations.